Covid-19 UPDATE August 2021

20th October 2021: 

Despite Vic entering freedom day, retail business is still closed and we are unable to bring our office processes outdoors. So we maintain our contactless pre arranged pick up and deliveries/

Its getting close to the end so this may change next week – we’ll let you know.

 

6th August 2021: 

Unfortunately we find ourselves in the midst of another lockdown. Same as last lockdown we will be open for pre-paid pickups and contactless deliveries. We will be closed every Saturday until we move out of stage 4 restrictions. Hopefully we will be able to fully open to the public soon

 

28th July 2021: 

Back to regular trading from Wednesday with the yard open to the public. We will be once again be open Saturdays starting on the 31st.

 

16th July 2021: 

Same as last lockdown we will be open for pre-paid pickups and contactless deliveries. We will be closed this Saturday (24th). Hopefully we will be able to fully open to the public next week.

 

9th June 2021: 

Back to regular trading from Friday with the yard open to the public. We will be once again be open Saturdays starting on the 12th.

 

31st May 2021: 

Due to the increasing case numbers and seriousness of the Melbourne hotspot spread, we are moving to Stage 4 restrictions. The office and timber yard will be closed until further notice with only pre arranged orders available for driveway collect. Pre paid contactless deliveries will continue. We will update the message as soon as anything changes. Thanks for your patience.

 

 

27th May 2021: 

Here we go again. The sudden surge and resultant stage 3 lockdown mean some changes for the coming week. The BFT motor demo and Tradie day is postponed to a future unknown date. Sorry.

We will be closed this Saturday and review Saturday openings week by week. Monday to Friday from 7am to 4pm we will be open to trade on a strict masks at all times and contactless loading basis. Retail sales may continue on a strict pre order and collect basis. That means masks as soon as you leave your vehicle and we ask that you keep your distance during the sale and loading process. Contactless deliveries will continue as normal. Hopefully we get on top of this quickly and it’s just the week.

 

 

13th February 2021:

A brief update for our customers regarding the Victorian lockdown that came into effect at midnight on the 12th of February:

From the 13th of February 2021, Lifetime Pine’s office and showroom will be closed to customers due to the Stage 4 Covid-19 restrictions being put back in place.

Customers will be able to place orders online or over the phone for delivery or pre-organised pickup only. Deliveries will be contactless curbside only.

We will continue to operate this way until Stage 4 restrictions are lifted.

If you need to place an order or have any enquiries, please give us a call on 9555 5569 or send us an email to sales@lifetimepine.com.au.

 

 

29th October 2020:

With the restrictions continuing to ease, we’ve gone back to the arrangements we had in place during stage 3.

Customers are allowed in our showroom once more but we ask that you be sure to wear a mask and sanitise before or upon entry.

Both gates will be opened again and you will no longer be required to wait at the pick up point for your order – You can drive all the way into our yard.

We’ll continue to clean frequent touching points regularly for everyone’s safety.

Our Monday to Friday business hours are now permanently changed to 7:00am-4:00pm.

We will also be recommencing Saturday trading starting from the 31st of October from 8:00am-12:30pm.

Thank you for your patience. We’re celebrating with you.

 

 

28th September 2020:

Despite the slight easing of restrictions, we continue to operate under our stage 4 Covid plan.

Therefore, we are only open for click and collect and deliveries and will not be open Saturdays until further easing is announced.

 

 

5th August 2020:

OFFICE/SHOWROOM CLOSED FOR STAGE 4 RESTRICTIONS

From 6th of August 2020, Lifetime Pine’s office and showroom will be closed to customers due to the Stage 4 Covid-19 restrictions in place.

Customers will be able to place orders online or over the phone for delivery or pre-organised pickup only. Deliveries will be contactless curbside only.

Also, until further notice, we will be closed on Saturdays. Monday to Friday hours will remain 7am-4pm.

If you need to place an order or have any enquiries, please give us a call on 9555 5569 or send us an email to sales@lifetimepine.com.au.

 

 

9th June 2020:

THE TAP IS BACK!

Due to the rise in new cases of Covid-19 being reported, we’ve brought back our hand washing station, located by the door of the office.

We’ll also like to remind customers of the restrictions we’ve put in place for both your safety and that of our staff members:

– All customers must report to the office prior to visiting the yard

– Every customer must wash their hands at the tap using the soap provided before entering the office

– Paperwork for the yard staff will be delivered by LTP personnel

– Customers are to remain inside their vehicles while material is brought to the vehicle and then are free to tie down once LTP staff have moved away

– If you are showing any cold or flu-like symptoms, please stay away (We are still able to take your order via phone or email and deliver)

– Hand sanitiser is available by the counter

Lifetime Pine is still open for both deliveries and pick ups — We simply ask our customers to be mindful of social distancing and to comply with our requests.


9th June 2020:

As usual, Australia is a lucky country and our control of the virus spread has been far better than anyone anticipated. Social distancing restrictions remain but we are and continue to be open for business almost as usual.

– If you are showing any cold or flu-like symptoms, please stay away – We are able to take your order over the phone or email and deliver

– All customers must still report to the office prior to visiting the yard

– Hand sanitiser is available by the counter

– Customers are to requested to maintain social distancing while getting loaded in the yard

These restrictions will remain in place until further notice.


23rd March 2020:

At this stage, Lifetime Pine will remain open, for both deliveries and pick ups. We are taking active steps to help ensure the health, safety and well-being of staff and customers.

The changes we’ve made include…

– All customers must report to the office prior to visiting the yard

– Every customer must wash their hands before entering the office

– Paperwork for the yard staff will be delivered by LTP personnel

– Customers are to remain inside their vehicles while material is loaded and then are free to tie down once LTP staff have completed the load

It’s highly likely that stage 2 of our restrictions will be that our gates will be closed for pick ups but we will continue to deliver.

As this is a rapidly changing environment we will continue to review our practices and processes as Government updates arise and keep you posted.

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